SwitchDin UI
media: site & app | role: ux & ui
SwitchDin is a startup in Newcastle that develops hardware and software to manage solar, batteries and energy loads for home and commercial markets. The software allows customers to manage solar, battery and energy loads across various combinations of hardware.
Mid-software rebuild, SwitchDin realised they urgently needed a UX and UI update, so I joined the team with development already in progress.
To streamline the project, the plan was to use as many off-the-shelf components as possible with minimal modifications and only customise components that would deliver the most benefits. To do this, I needed to quickly identify the main pain points and focus on simplifying those user experiences.
The main challenge for this project was to support multiple overlapping customer types with vastly different knowledge of the systems they were controlling. These customers included; residential homeowners, commercial businesses, installation engineers, hardware manufacturers and power retailers. The customer's requirements varied wildly, from basic monitoring of a simple solar and battery setup to building complex virtual power stations by remotely controlling thousands of devices simultaneously. Sometimes the needs of customer groups would be opposed, and the solution would require compromises.
In addition to a tight timeline, the entire platform needed to be easily white-labelled for a growing number of commercial partners, including Horizon Power and Mercedes-Benz.
Consumer app UI
Skinned for Mercedes-Benz
Power retailer system
